OS
Company Description
Opsun is a Canadian leader in design, engineering, and manufacturing of adapted structures to support photovoltaic solar panels, covering all of North America.
Our head office, located in Québec, centralizes all company functions and we rely on an innovative and collaborative team to successfully meet the growing market demand.
The current position is an excellent opportunity to work in the high-tech sector of renewable energies and contribute to the fight against climate change.
Do you want to push boundaries and invest in a company where innovation is the norm?
Do you like to cultivate sustainable and trusting relationships with customers while constantly seeking new business opportunities?
If so, we want to meet you!
What Opsun Offers You
- A full-time permanent position from Monday to Friday, daytime;
- Competitive compensation, including a base salary and commissions;
- Access to group insurance and a retirement savings plan (RRSP);
- A flexible schedule and hybrid remote work mode;
- A number of vacation weeks determined according to your experience;
- The opportunity to work within an innovative company with over 15 years of experience;
- A modern environment located in the heart of Québec, easily accessible by public transportation;
- A great atmosphere and activities throughout the year: Christmas party, 5 to 7, team dinners, etc.!
Job Description
Your Mandate
- Develop solid relationships with customers, with key executives and stakeholders of the company;
- Prepare sales reports and account status reports;
- Respond to customer inquiries and identify new business opportunities among existing customers;
- Ensure liaison with internal cross-functional teams, including engineering, customer service, and product development departments to improve the overall customer experience;
- Collaborate with the sales team to achieve objectives while keeping our customers satisfied and engaged with our products and services in the long term;
- Possess international experience (mainly in the United States);
- Deepen relationships with existing customers and develop them with new customers;
- Identify areas for customer improvement to achieve sales quotas;
- Serve as the primary point of contact for all customer account management questions;
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors;
- Negotiate contracts and conclude agreements to maximize profits;
- Ensure the rapid and successful delivery of our solutions based on customer needs and objectives;
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;
- Forecast and track key account parameters (e.g. quarterly sales results and annual forecasts);
- Help respond to difficult customer requests or escalate issues as needed.
- Proven professional experience as an account manager, key account manager, commercial account manager, junior account manager or relevant role;
- 2 to 5 years of experience in a similar role;
- Mastery of English and French, both spoken and written;
- Solid experience in achieving aggressive sales targets;
- Mastery of CRM software, with Office suite and Google Workspace;
- Experience providing customer-focused solutions to meet customer needs;
- History of success in structuring and delivering complex enterprise services to customers with a diverse suite of solutions and products;
- Excellent interpersonal skills who can interact at all levels of the organization and establish credibility with senior executives of customer organizations;
- Knowledge of the Opsun market (an asset);
- Results-driven and ability to quickly develop strong relationships leading to new opportunities and revenue growth;
- Business acumen and ability to influence will be important in establishing credibility within the organization, locally and internationally;
- Dynamical leader, confident, motivated and articulate who interacts effectively at all levels of the organization, with the ability to build trust relationships;
- Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level;
- Proven ability to juggle multiple account management projects at once, while maintaining a high level of attention to detail;
- Excellent listening, negotiation and presentation skills;
- Technical knowledge (engineering training) is not required, but could facilitate the candidate's integration into the job opportunity;
- This position may require occasional travel (10% - 15% maximum - Canada and USA.