Full-time Marketing Associate

You enjoy helping others succeed and making your mark? You take pride in guiding customers to the right solutions for their projects? If, in addition to this, you are curious by nature and wish to acquire new knowledge, consider starting or advancing your career at Home Depot.

Job Description

The Associate, Merchandising (AMEM), performs in-store merchandising activities. They are responsible for merchandising projects, updating planograms, organizing upper shelves, as well as maintaining display models and signage to improve the customer shopping experience. The AMEM implements merchandising strategies and ensures that products are presented correctly to stimulate sales and optimize stock rotation.

They work as a team with supervisors on the floor and provide services to several departments or services in the stores. Additionally, they perform general maintenance work related to sections, tasks, projects, and renovations in a safe, accurate, and efficient manner. The AMEM must establish and maintain solid relationships with store associates and provide excellent service to internal and external customers.

Key Responsibilities

Merchandising: General Maintenance, Tasks, Unpacking and Projects

Read and interpret directives to ensure that merchandise is set up according to the planogram, project instructions, program service requirements, and general maintenance guidelines.

• Organize, clean, and set up products to ensure they are presented in an attractive manner.
• Maintain a copy of the most recent planogram on the vertical mount adjacent to the displayed product.
• Assemble display models and fixtures and permanent accessories using basic hand tools.
• Maintain, order, and assemble display models, signage, and brochures.
• Follow instructions and processes to perform label and price changes correctly. Replace incorrect, damaged, or missing price labels.
• Maintain aisles.
• Use store systems to access essential merchandising reports. Read and interpret the data, then take action based on it.
• Update section maintenance records and other documents as indicated.
• Implement unique projects as requested by store, district, or regional management.

Customer Service

• Maintain aisles to be clean so that customers can move freely and merchandise is accessible.
• Collaborate with store management to mark down all damaged or unsellable merchandise.
• Answer customer questions about the store and products.
• Collaborate with store associates to find products that meet customer needs.

Others

• Collaborate with the in-store representative to inspect damaged and returned items in preparation for return to the supplier.
• Respect standardized operating methods and safety instructions.
• Follow the assigned training program.
• Assume any other required responsibility.

Skills

• Pragmatism.
• Collaboration.
• Effective communication.
• Customer focus.
• Quality of decisions.

Aptitudes

• Basic computer skills with knowledge of Web applications.
• Aptitude for interpersonal relationships and teamwork, relying heavily on the team to achieve set goals.
• Respect for policies and safety instructions. Detection and correction of safety risks.
• Attention to detail: ability to remain attentive and focused, to detect errors before completing work and to work in a very rigorous manner.
• Project completion and motivation: achieving results without close supervision, despite a heavy workload, conflicting demands and an accelerated work pace. Tasks performed on time, without error and in accordance with quality standards.

Immediate Supervisor or Subordinates

Reports to the supervisor, Merchandising.

Travel Requirements

No requirements.

Physical Requirements

Bend, stoop, stretch and turn; lift, push, pull and move items.

Working Conditions

The schedule is variable with a generally early morning start.

The warehouse can be dusty and noisy.

The doors are often open, which can cause drafts and temperature changes inside.

Education

High school diploma or equivalent.

Professional Experience

n. a.

Management Experience

n. a.

Certifications

n. a.

Other Requirements

One year of relevant professional experience.