Lead Implementation Specialist, Human Resources, HR Technology / HR Senior Implementation Specialist

ADP is hiring a Senior Implementation Specialist, Human Resources, HR Technology.

• Do you want to advance your career in a stable and dynamic environment that offers many opportunities for advancement?
• Are you eager to learn and interested in opportunities for continuous training, professional development and mentoring?
• Is it important to you to be part of a culture that values equity and inclusion through an environment that welcomes new perspectives and a diversity of viewpoints?

If so, this opportunity may interest you. Keep reading and judge for yourself.

As a Senior Implementation Specialist, Human Resources, HR Technology, you will be part of ADP's dynamic implementation team and will be at the forefront of the services offered to businesses, such as solutions for payroll, HR, time and attendance and benefits, for major and national accounts.

As part of your role as an HR Implementation Specialist, you will be responsible for all aspects of implementing HR modules for accounts, focusing on analysis, configuration, validation, troubleshooting, process training and support during the initial go-live, and you will ensure a smooth transition to client service.

You will succeed by implementing solutions for new clients, managing platform conversions and reconfiguring existing accounts, such as partial spin-offs. Your goal is to ensure unparalleled client satisfaction and maintain the highest level of productivity while managing the complex requirements and numerous functional needs of medium and large organizations. Your strong project management skills will shine as you manage the size and complexities of these high-impact accounts. Join us and make an important contribution!

Ready to make your mark? Apply now!

To learn more about careers within ADP's implementation department, visit the website:

WHAT YOU WILL DO: Responsibilities

• Ensure implementation quality: Take responsibility for the quality of HR module implementations and configurations according to ADP's implementation methodology for the ADP Workforce Now solution.
• Assess needs and adapt the solution: Analyze and understand client requirements and adapt the solution accordingly in order to properly configure the client's ADP Workforce Now environment for all HR modules.
• Provide training, conduct testing and validations: Provide training, perform tests and validations with the client before launching the initial go-live.
• Manage client accounts: Oversee various accounts from the start of projects and provide client support throughout all phases of the implementation.
• Manage risks and escalations: Manage project risks and ensure resolution of issues related to escalations.
• Follow up and resolve issues: Carry out timely follow-ups on open project-related items and resolve them quickly.
• Meet milestones and deadlines: Ensure that project milestone tasks and due dates are met.
• Achieve client satisfaction: Strive to achieve positive client satisfaction results.
• Collaborate to drive success: Work with clients and team members to achieve the desired project outcomes.

TO SUCCEED IN THIS ROLE: Mandatory requirements

• Postsecondary education or equivalent work experience
• More than two years of experience in HR or a related field
• Excellent communication skills in English and French, both oral and written
• Proven experience working in direct contact with clients
• Exceptional client management skills and strong interpersonal skills
• Ability to work independently, resourcefulness and a strong team spirit
• Proficiency in Excel

Candidates in Quebec: although French is mandatory for positions in Quebec, the use of English is also required due to the global nature of the company and the need to interact with head office, clients and ADP international sites.

THE FOLLOWING ARE CONSIDERED ASSETS: Preferred requirements

• Certified Human Resources Advisor (CHRA) designation, considered an asset
• Ability to organize, plan and lead effective meetings
• Ability to multitask, investigate, analyze and solve problems
• Strong attention to detail and a strong ability to see tasks through to completion
• Excellent organizational, time management and prioritization skills

YOU WILL LOVE WORKING HERE BECAUSE YOU WILL BE ABLE TO:

• Find balance in your life. Resources and flexibility to more easily integrate work into your daily life.
• Grow your knowledge. Opportunities for continuous training and development, combined with a tuition reimbursement program.
• Enjoy a healthy workplace, where we take care of one another. We support your well-being, because healthy associates are happy associates.
• Expand your activities globally. With activities around the world, new career opportunities are numerous and exciting.
• Join a company committed to giving back and generating a lasting, positive impact in the communities where we work and live.
• Create. Innovate. Solve problems. Shape the future of work with people you enjoy working with.
• Feel a sense of belonging by joining one of our company resource groups, where you can connect globally with networks and allies who share common experiences and interests.

What are you waiting for? Submit your application now!

About ADP: We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that combine HR, payroll, talent, time administration, tax and benefits, and a leader in business process outsourcing services, analytics, and compliance expertise.

We believe our people make all the difference by cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and fosters a sense of belonging. We have received recognition for our work from many respected organizations; learn more about ADP Awards and Recognition.

Diversity, Equity, Inclusion and Equal Employment Opportunity at ADP: ADP is committed to providing an inclusive, diverse and equitable workplace, and is also committed to providing equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability.

Hiring decisions are based on ADP's business needs and the candidate's merit, including, but not limited to, qualifications, experience, abilities, availability, teamwork, and job performance.

Ethics at ADP: ADP has a long and proud history of conducting business according to the highest ethical standards and in full compliance with all applicable laws. We also expect our personnel to uphold our values with the highest level of integrity and to act in a way that fosters an honest and respectful workplace. Click here to learn more about ADP's culture and our complete set of values

ADP is hiring a Human Resources Senior Implementation Specialist, HR Tech.

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

As a Human Resources Senior Implementation Specialist, HR Tech, you'll be part of ADP's dynamic Implementation team, and at the forefront of delivering enterprise-level services such as Payroll, HR, Time and Attendance, and Benefits Solutions to Major and National accounts.

As an HR Implementation Specialist (IS), you'll take charge of all aspects of implementing HR modules for your accounts by diving into analysis, configuration, validation, issue resolution, process training, initial live run support, and provide seamless turnover to Client Services.

. click apply for full job details