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You are passionate about customer service and want to put customer needs first? You are a dynamic, energetic, enthusiastic person and having fun at work is important to you? You are stimulated by a family environment where teamwork is emphasized? General Bearing has valued this culture for 75 years.
Industrial wholesaler in business since 1946.
Reporting to the branch supervisor, you will have to perform the following functions:
As an inside sales representative, you will have to
- Take phone and email orders.
- Respond to customers at the counter.
- Enter orders into the computer system.
- Promote products.
- Inform customers according to their needs.
- Identify their parts and hardware.
- Provide necessary technical information about products.
Note that a basic knowledge of English is required in order to be able to discuss technical customer needs with some suppliers.
The following skills, abilities, and experiences are an asset.
- Learning ability.
- Ability to work alone as well as in a team.
- Mastery of the vernier.
- Research in technical catalogs.
- Working with the customer to determine their needs.
- Experience in customer service.
- Results-oriented and willing to offer superior service.