Position Overview: This position reports to the Café Operational Unit Accounts Receivable Clerk 8215, 17th Avenue, Montréal, QC Job Overview The Collections Analyst works in collaboration with the supervisor and the Senior Analyst. They are responsible for the following tasks: preserving the customer relationship and the company's image, managing potential disputes in liaison with the relevant internal teams, and monitoring collection operations, the evolution of results, and customer requests.
Responsibilities Team First, Aim High, Be Bold, Be Frank and Fair
- Manage and perform collection on a complete portfolio of accounts
- Keep all accounts under 60 days
- Follow up on unpaid balances with customers, including through calls, emails and/or collection letters
- Review and respond to customer inquiries regarding accounts receivable
- Assist the Accounts Receivable supervisor in resolving all collection issues, managing a large volume of invoice data, and staying informed of all discrepancies to prevent them from recurring
- Ensure speed and accuracy in carrying out daily tasks
- Resolve problems and discrepancies
- Perform other tasks related to accounts receivable
Job Requirements
- College diploma in accounting or equivalent. A minimum of five (5) years of experience in an AR collection environment.
- Excellent knowledge of Excel
- Excellent written and oral communication skills in French and English. (ESSENTIAL)
- Good analytical, numerical and research skills.
- Able to handle multiple tasks and work in a fast-paced environment
- Demonstrate a very strong attention to detail
- Demonstrate a strong work ethic
- Bring energy, enthusiasm and a positive attitude to work
- Strong organizational skills
Keurig Dr Pepper Canada is a major multinational beverage company, with offices around the world and in Canada. From coast to coast, Keurig Dr Pepper Canada offers a beverage for everyone and for every occasion, for all Canadians. Given the global and national scope of the role we are recruiting for above, as well as the cross-functional requirements of this role, we have determined that French and English (written and spoken) are required. In addition, we have assessed that the English proficiency already required of other employees is insufficient for performing tasks that require English, and that the number of positions for which we require this proficiency is kept to the minimum necessary to ensure the effective achievement of our mission. Overall Compensation: CAD $57,100.00 - $63,800.00 annually Actual placement within the compensation range may vary depending on experience, skills, and other factors. Annual bonus based on performance and eligibility. Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount. CAD $57,100.00 - $63,800.00 annually Actual placement within the compensation range may vary depending on experience, skills, and other factors. Annual bonus based on performance and eligibility. Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.
Requirements: This role is aligned to the Coffee Operating Unit Accounts Receivable Clerk 8215, 17th Avenue, Montreal, QC Montreal, QC Position Summary The Accounts Receivable Analyst works in collaboration with his/her supervisor and the Sr Account Receivable Analyst. He/She is responsible for the following tasks: ensure that the customer relationship and the company's image are preserved, manage any disputes in liaison with the relevant internal teams, and monitor collection operations, the evolution of results, and customer requests.
Responsibilities Team First,Think Bold, Be Fearless and Fair, Deliver Big
- Manage and collect a complete portfolio of accounts.
- Maintain all accounts balance within 60 days.
- Follow up on outstanding balances with customers via phone calls, emails, and/or collection letters.
- Review and respond to customer inquiries regarding accounts receivable.
- Assist the Accounts Receivable Supervisor in resolving any collection issues, manage a large amount of data on invoices, and stay informed of any discrepancies to prevent recurrence.
- Ensure timeliness and accuracy of daily tasks.
- Resolve problems and discrepancies.
- Perform other accounts receivable-related tasks.
Job Requirements
- College degree in accounting or equivalent. A minimum of five (5) years of experience in an AR collection environment.
- High level of expertise in Excel (Pivot Tables, VLOOKUP, and formulas).
- Excellent written and oral communication skills in French and English. (ESSENTIAL)
- Good analytical, numerical, and research skills.
- Able to multi-task and work in a fast-paced environment
- Demonstrate a high level of attention to detail.
- Strong organizational skills
- Demonstrate a strong work ethic.
- Bring energy, enthusiasm, and a positive attitude to work.
Keurig Dr Pepper Canada is a leading multi-national beverage company, with offices all over the world and across Canada. From coast to coast, Keurig Dr Pepper Canada offers a beverage for everyone, for every occasion and for all Canadians. Because of the global and national scope of the role we are recruiting for above, as well as the cross functional needs required of this role, we have determined that French & English language (written and spoken) are required. We have further evaluated that the English knowledge already required from other employees is insufficient for the performance of the duties requiring the knowledge of English and that the number of positions for which we require such knowledge is the smallest possible to ensure the effective accomplishment of our mission. Company overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company, with a portfolio of more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our refreshment beverages business in North America holds leading positions in several categories, including carbonated soft drinks, water, juices and cocktail mixers, through a portfolio of iconic brands such as Dr Pepper, Canada Dry, Mott's, Peñafiel, GHOST, Snapple, Clamato and Core Hydration. Our global coffee business spans more than 100 markets and includes the Keurig single-serve brewing system, No. 1 in the United States and Canada, as well as flagship brands such as Peet's, L'OR and Jacobs, and other major regional coffee brands. Our more than employees seek to create a unique brand experience around our beverages and to ensure they have a positive impact on people, communities and the planet. For more information, visit and on LinkedIn and Instagram. We strive to be an employer of choice, offering a culture and opportunities that allow members of our team to grow and develop. We offer strong benefits that support your health and well-being, and that ensure your personal and financial well-being. We also offer our employees programs designed to help you advance your professional growth and development, while ensuring that you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer that recruits qualified candidates and promotes the advancement of its employees without regard to ethnic or national origin, skin colour, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, state of health, genetic information, marital status, veteran status or any other status protected by law.
Artificial Intelligence Disclosure: KDP uses artificial intelligence to facilitate resume screening and the assessment of candidate fit. This technology helps us efficiently identify candidates whose qualifications match our open positions. click apply for full job details
