Who we are:
At OPENLANE, we simplify wholesale sales to enable our customers to increase their success.
We are a technology company that develops the most advanced and simplest digital marketplace for used vehicles in the world.
We are a data company that helps its customers buy and sell more intelligently through clear and actionable analysis.
And we are an innovation company that drives the future of wholesale remarketing through curiosity, collaboration, and entrepreneurship.
Our values:
Determined waybuilders. We take on challenges that inspire us to build, create, and innovate.
Insatiable curiosity. We seek to understand and improve our customers' experience.
Informed risk-taking. We turn risk into progress through data, experience, and intuition.
Responsibility taken with courage. We keep our promises and learn along the way.
What we're looking for
We're looking for a sales market coordinator with experience in customer service and technology use. You will be part of a dynamic sales coordination team responsible for supporting customers on our online auction platform. You will participate in collecting information on vehicles, creating profiles, training, and maintaining relationships with customers. In this role, you will have the opportunity to use your customer service experience, technology, and attention to detail.
Your profile
- Detail-oriented: You will ensure the accurate collection and presentation of vehicle information.
- Comfortable with technology: You will effectively use our application and web tools.
- Excellent communicator: You will interact professionally with customers, sales representatives, and partners.
Your missions
- Visit dealerships to inventory vehicles and assess their condition.
- Launch new vehicle profiles on our mobile application for dealers.
- Provide training and resolve technical issues for customers.
- Maintain and strengthen relationships with current and potential customers.
Requirements
- 1 to 3 years of experience in providing high-quality customer service.
- Ability to manage multiple customer accounts.
- Familiarity with web and mobile technologies.
- Strong attention to detail and excellent communication skills.
- Ability to drive a manual transmission vehicle.
Assets
- Experience in evaluating wholesale vehicles.
- Previous experience in sales or dealership.
- Knowledge of the automotive sector.
What we offer
Competitive salary
Health, dental, and vision benefits with employer contributions to a health savings account (U.S.) and flexible spending account options (U.S.)
401K Plan (U.S.) or RRSP (Canada) with company match contribution, vested immediately
Paid vacation, personal days, and sick leave
Paid maternity and paternity leave (U.S.)
Short-term disability insurance, long-term disability insurance, life insurance, and accidental death and dismemberment insurance paid by employer (U.S.)
Comprehensive employee assistance program
Paid "Leap into Service" volunteer day
Tuition reimbursement for eligible programs
Opportunities to expand your skills and share your knowledge within a global, publicly traded organization
Company culture focused on internal promotions, diverse career paths, and significant professional advancement
Interested? Apply now - We can't wait to meet you!