Software Developer (CitizenOne - Product Dev.),

Role overview (The "why" of the role)

We are looking for a software developer to join our Product Development team. Reporting to a team lead, this person will contribute to the design, implementation, testing, and continuous improvement of reliable software used in digital trust, identity, privacy, and security contexts.

The ideal candidate combines a solid foundation in software engineering with a practical curiosity for AI-assisted development. They know how to use AI when it adds value, for example to speed up research, prepare tests, explore implementation options, improve code quality, and strengthen documentation, while applying sound engineering judgment, peer reviews, security awareness, and rigorous validation to deliver reliable, maintainable, high-quality results.

What your weeks will look like

• Develop, test, review, and deliver product improvements with Ruby on Rails and related web technologies
• Collaborate with the team lead, product, quality assurance, security, operations, and other developers to clarify requirements and deliver functional software
• Use AI-assisted tools responsibly to accelerate development, improve test coverage, explore design options, and reduce repetitive work
• Analyze defects, production issues, and technical risks, then contribute to lasting fixes
• Take part in product backlog refinement, planning, code reviews, demos, and retrospectives
• Improve the reliability, maintainability, observability, and performance of services and databases
• Maintain technical documentation, runbooks, and implementation notes that make the product easier to understand and support
• Contribute to a healthy engineering culture by sharing knowledge, asking good questions, and providing constructive feedback

Key responsibilities (what you will actually do)

Software delivery

• Design, implement, and maintain features in Ruby on Rails applications that support Product Development goals
• Write clean, secure, readable, and maintainable code, aligned with team standards and architectural direction
• Create and maintain automated tests, including unit, integration, and regression tests where relevant
• Review peers' code and incorporate feedback to improve the quality of solutions

Quality, reliability, and operations

• Resolve application and data issues, identify root causes, and implement reliable fixes
• Support applications hosted on Microsoft Azure, working with operations or platform teams when infrastructure changes are required
• Work with relational databases, particularly PostgreSQL, including schema changes, queries, data integrity, and performance-sensitive aspects
• Contribute to monitoring, logging, alerting, and operational readiness of supported product features

AI-Driven Engineering

• Use AI tools to accelerate software development only when results can be verified by testing, reviews, security checks, and sound engineering judgment
• Apply AI to productivity use cases such as test generation, refactoring suggestions, documentation drafts, code search, and code understanding
• Carefully validate AI-generated results before using them, including their accuracy, security implications, licensing issues, and alignment with team standards

Collaboration and Continuous Improvement

• Work with product, quality assurance, security, operations, and other stakeholders to clarify acceptance criteria and manage dependencies
• Communicate progress, risks, trade-offs, and blockers clearly and early
• Identify opportunities to improve engineering practices, automation, developer experience, and product quality

Qualifications and Experience

• Professional experience in web application development and maintenance, ideally in a product development environment
• Practical experience with Ruby on Rails or a comparable web MVC framework, with a willingness to deepen Rails expertise
• Solid understanding of software engineering fundamentals, including object-oriented design, testing, debugging, version control, and secure development practices
• Experience with relational databases like PostgreSQL, including writing queries and basic schema design concepts
• Ability to use AI tools responsibly to accelerate development while maintaining high standards of reliability, quality, privacy, and security
• Ease in a collaborative agile environment including code reviews, iterative delivery, and shared responsibility
• Ability to communicate clearly in writing and speaking in English

Preferred / Assets

• Experience deploying or supporting applications on Microsoft Azure
• Experience with PostgreSQL optimization, data migration, or production data troubleshooting
• Familiarity with CI/CD pipelines, automated quality gates, observability, and DevOps practices
• Exposure to digital identity, cybersecurity, privacy, compliance, or regulated environments
• French language skills

Technical and Domain Knowledge

• Ruby on Rails application development and web application lifecycle
• Cloud-based application platforms on Azure and related operational considerations
• Relational database concepts, especially PostgreSQL, including schema design, migrations, indexing, and data integrity
• Software quality practices: automated testing, code review, static analysis, secure development, and maintainable design
• Responsible use of AI-assisted development tools, including verification, clarity of prompts, privacy protection, and human accountability for the final code
• Awareness of security, privacy, and trust concepts relevant to the Portage CyberTech domain

How Success Looks

• You are curious, pragmatic, and disciplined, balancing speed and accuracy
• You use AI as an accelerator, not as a substitute for engineering judgement, testing, or accountability
• You ask clarifying questions early, communicate trade-offs clearly, and raise concerns so they don't become surprises
• You take ownership of the quality and maintainability of the code you deliver
• You work respectfully across disciplines and contribute to a team environment built on trust, learning, and continuous improvement

Why join Portage?

• Benefits plan fully paid by the employer
• RRSP matching contribution up to 6%
• Remote, hybrid, or in-office work options
• Competitive vacation program that supports work-life balance
• Employee referral bonus program
• Development and advancement opportunities within a growing company
• Meaningful work that helps build digital trust in Canada

Legal Information

We use artificial intelligence tools for certain tasks related to our recruitment process. All hiring decisions are made by members of our team.

Our French content uses the masculine form only to lighten the text. We value diversity and inclusion and welcome all applications, regardless of gender, origin, orientation, or any other protected characteristic.

English proficiency is required for certain of our positions, as the tasks demand it, notably due to regular communications with clients and partners located outside Quebec.

About Portage CyberTech

Portage CyberTech operates at the intersection of digital trust, identity, privacy, and security. If those themes resonate with you, we invite you to learn more about our work on our website or LinkedIn —then dive into the details of the role below.

Role Overview (The “Why” of the Role)

We are seeking a Software Developer

to join our Product Development team. Reporting to a Team Lead, this role contributes to the design, implementation, testing, and continuous improvement of reliable software used in digital trust, identity, privacy, and security contexts.

The ideal candidate combines strong software engineering fundamentals with practical curiosity about AI-assisted development. You will use AI where it adds value, such as accelerating research, drafting tests, exploring implementation options, improving code quality, and strengthening documentation, while applying sound engineering judgement, peer review, security awareness, and validation to ensure the final output is reliable, maintainable, and high quality.

What Your Weeks Will Look Like

• Build, test, review, and ship product improvements using Ruby on Rails and related web technologies
• Collaborate with the Team Lead, Product, QA, Security, Operations, and other developers to clarify requirements and deliver working software
• Use AI-assisted tools responsibly to accelerate development activities, improve test coverage, explore design options, and reduce repetitive work
• Investigate defects, production issues, and technical risks, then help implement durable fixes
• Participate in backlog refinement, sprint planning, code reviews, demos, and retrospectives
• Improve reliability, maintainability, observability, and performance across services and databases
• Maintain technical documentation, runbooks, and implementation notes that make the product easier to understand and support
• Contribute to a healthy engineering culture by sharing knowledge, asking good questions, and giving constructive feedback

Core Responsibilities (What You’ll Actually Do)

Software Delivery

• Design, implement, and maintain features in Ruby on Rails applications that support Product Development objectives
• Write clean, secure, readable, and maintainable code aligned with team standards and architectural direction
• Create and maintain automated tests, including unit, integration, and regression coverage where appropriate
• Review code from peers and incorporate review feedback to improve solution quality

Quality, Reliability & Operations

• Troubleshoot application and data issues, identify root causes, and implement reliable fixes
• Support applications hosted on Microsoft Azure, including collaboration with operations or platform teams when infrastructure changes are required
• Work with relational databases, especially PostgreSQL, including schema changes, queries, data integrity considerations, and performance-sensitive work
• Contribute to monitoring, logging, alerting, and operational readiness for supported product capabilities

AI-Accelerated Engineering

• Use AI tools to accelerate software development only where the results can be verified through tests, review, security checks, and sound engineering judgement
• Apply AI to improve productivity in areas such as test generation, refactoring suggestions, documentation drafts, research, and code comprehension
• Validate AI-generated output carefully before use, including checking correctness, security implications, licensing concerns, and fit with team standards

Collaboration & Continuous Improvement

• Partner with Product, QA, Security, Operations, and other stakeholders to clarify acceptance criteria and manage dependencies
• Communicate progress, risks, trade-offs, and blockers clearly and early
• Identify opportunities to improve engineering practices, automation, developer experience, and product quality

Qualifications & Experience

• Professional experience building and maintaining web applications, ideally in a product development environment
• Hands-on experience with Ruby on Rails or a comparable MVC web framework, with a willingness to deepen Rails expertise
• Strong understanding of software engineering fundamentals, including object-oriented design, testing, debugging, version control, and secure coding practices
• Experience working with relational databases such as PostgreSQL, including writing queries and understanding schema design basics
• Ability to leverage AI tools responsibly to accelerate development while maintaining high standards for reliability, quality, privacy, and security
• Comfort working in a collaborative agile environment with code reviews, iterative delivery, and shared team ownership
• Clear written and verbal communication skills in English

Preferred / Assets

• Experience deploying or supporting applications on Microsoft Azure
• Experience with PostgreSQL performance tuning, data migrations, or production data troubleshooting
• Familiarity with CI/CD pipelines, automated quality gates, observability, and DevOps practices
• Exposure to digital identity, cyber security, privacy, compliance, or regulated environments
• French language skills

Technical & Domain Knowledge

• Ruby on Rails application development and the broader web application lifecycle
• Azure-hosted application platforms and cloud operating considerations
• Relational database concepts, especially PostgreSQL, including schema design, migrations, indexing, and data integrity
• Software quality practices such as automated testing, code review, static analysis, secure coding, and maintainable design
• Responsible use of AI-assisted development tools, including verification, prompt clarity, privacy awareness, and human accountability for final code
• Awareness of security, privacy, and trust concepts relevant to Portage CyberTech's product domain

How Success Happens

• You are curious, pragmatic, and disciplined, balancing speed with correctness
• You use AI as an accelerator, not as a substitute for engineering judgement, testing, or accountability.
• You ask clarifying questions early, communicate trade-offs clearly, and surface risks before they become surprises
• You take ownership of the quality and maintainability of the code you ship
• You work respectfully across disciplines and contribute to a team environment built on trust, learning, and continuous improvement

Why Join Portage?

• 100% employer-paid health benefits
• Dollar-for-dollar RRSP matching up to 6%
• Flexible work options — remote, hybrid, and on-site opportunities
• Competitive paid time off and personal wellness days
• Employee referral bonus program
• Career growth in a company that prioritizes internal talent
• The opportunity to do meaningful work that helps build digital trust across Canada

The Legal Stuff

We use artificial intelligence tools for certain tasks related to our recruitment process. All hiring decisions are made by members of our team.