Nespresso Coffee Specialist - Les promenades Gatineau

Randstad Sourceright: We connect talented people to great jobs!

Nespresso's recruitment partner, Randstad, ensures that every hire reflects Nespresso's commitment to delivering an exceptional customer experience and sustainable coffee!

We use innovative technologies and our genuine passion for people to offer you the best possible experience. Randstad was founded in 1960. Our mission is to be a global leader in matching supply and demand for workforce and human resources services.

Benefits

• Competitive salary of $18.40 + quarterly bonus.
• Nespresso coffee machine.
• Monthly credit on coffee capsules and discount on accessories for employees.
• Access to the Randstad Advantage insurance program.
• Excellent training and development programs

Responsibilities

Your duties as a Coffee Specialist will include the following:

Customer Experience and Sales

• ● Provide customers with an exceptional in-store experience from the moment they arrive.
• ● Greet, advise and maximize in-store sales by expertly guiding customers through product choices and offering personalized recommendations.

Technical Support and Operations

• ● Handle product issues and contribute to the smooth running of the store.
• ● Analyze reported machine malfunctions and provide effective customer service solutions.
• ● Take part in daily meetings and training sessions to improve product knowledge and compliance with procedures.
• ● This role includes physical functions such as lifting, pushing, pulling and safely maneuvering heavy boxes and items of various sizes and weights, in accordance with provincial safety standards.

Store Presentation

• ● Ensure the physical environment meets brand standards.
• ● Ensure the store is clean and well maintained, including making sure it is tidy, that adequate equipment is available, and that it is properly presented at all times.

Professionalism, Safety and Compliance

• ● You will be required to maintain a high degree of professionalism and adherence to all company policies, including all workplace conduct and safety protocols.
• ● Immediately report any theft incident or safety concern to management.
• ● All conversations, behaviors and physical interactions with colleagues and customers in the workplace must remain professional and respectful.
• ● Encourage team members, including by communicating team goals related to customer service processes.
• ● Help build a safety culture by actively identifying areas requiring new training.
• ● Assist the team wherever and whenever needed.
• ● Perform all other related tasks.

Qualifications

• 1 year of experience in hospitality, sales or retail.
• Flexibility to work evenings on Friday, Saturday and Sunday.
• Excellent presentation, communication and interpersonal skills; exceptional customer service.
• Practical, pragmatic and punctual.
• Strong team spirit.

Summary

Summary

Randstad is an equal opportunity employer and is committed to diversity and inclusion.

We look forward to receiving your application!

#RN!

Randstad Canada is committed to fostering a workforce that is representative of all populations in Canada. We are therefore committed to developing and implementing strategies to promote equity, diversity and inclusion across all our spheres of activity by reviewing our internal policies, practices and systems throughout the lifecycle of our workforce, including recruitment, retention and advancement for every individual.

In addition to our deep commitment to upholding human rights principles, we commit to taking all positive measures to influence the changes needed to ensure the participation of every individual in the world of work, without barriers, whether systemic or otherwise, particularly for equity-seeking groups generally underrepresented in the Canadian workforce, including people who identify as women or as non-binary/gender non-conforming people, Indigenous Peoples and communities, persons with disabilities (visible or invisible), members of visible minorities, racialized persons and LGBTQ2+ communities.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask all job seekers to kindly identify their accommodation needs by sending an email to accessibilite@randstad.ca to ensure their ability to fully participate in the interview process.