- Education: Registered Apprenticeship certificate
- Experience: 1 year to less than 2 years
- Small business administration/management
- or equivalent experience
- Work setting
- Office
- Tasks
- Receive and forward telephone or electronic enquiries
- Work on reports from manual or electronic files, inventories and databases
- Sort, process and verify applications, receipts and other documents
- Process incoming and outgoing mail manually or electronically
- Send and receive messages
- Compile data, statistics and other information
- Provide general information to clients and the public
- Photocopy and collate documents for distribution, mailing and filing
- Conduct research
- Perform data entry
- Provide customer service
- File material in storage area
- Label files according to retention and disposal schedules
- Label, file and retrieve documents
- Locate and remove files requested
- Provide emergency response when required
- Answer inquiries and provide information to customers
- Answer telephone and relay telephone calls and messages
- Greet customers
- Screening questions
- Are you currently legally able to work in Canada?
- Health benefits
- Dental plan
- Disability benefits...