Administrator (full-time regular)

Heritage College is located in Gatineau (Québec), near the Gatineau Park, the natural playground of the National Capital Commission. As the only public English-language college with no tuition fees in the region, it offers innovative and personalized teaching through its professional, pre-university and continuing education programs in its modern and cutting-edge facilities. Heritage College is a dynamic multicultural institution whose dedicated employees care for over 1,000 students. It provides educational programs that foster unique interaction between students and teaching staff, student leadership and entrepreneurship, intercultural dialogue and engagement, as well as high-level athletes.

CONTEST NUMBER: C26-27-SS-06

POSITION: Administrative Technician (full-time regular)

DEPARTMENT: Student Services

IMMEDIATE SUPERVISOR: Director of Student Services

PREDOMINANT ACTIVITIES: New full-time position

TYPE OF EMPLOYMENT: Full-time regular

WORK SCHEDULE: 35 hours per week

Monday to Friday from 8:30 a.m. to 4:30 p.m.

LOCATION: 325, boul. de la Cité-des-Jeunes, Gatineau (Québec) J8Y 6T3

SALARY SCALE: $27.78 - $37.08

JOB SUMMARY: The Administrative Technician for student services provides high-level administrative, technical, and operational support to the Director of Student Services and the department.

The incumbent will participate in the coordination of administrative operations, manage the department's systems and files, support projects and events, prepare reports and documentation, monitor budgets and purchasing activities, and ensure the efficient organization of departmental processes and communications. They will be a key resource for administrative planning, data management, report production, file maintenance, and operational follow-up, while supporting the implementation of initiatives and strategic priorities of Student Services.

TASKS

• Coordinates the schedule, meetings, communications, priorities, and administrative follow-up of the Director of Student Services.
• Prepares agendas, presentations, reports, information notes, correspondence, and other administrative documents.
• Performs complex administrative tasks and provides technical support in writing, linguistic processing of texts, and document presentation.
• Manages the department's files, classification systems, databases, forms, contracts, and confidential information.
• Produces, compiles, verifies, and analyzes administrative reports and data to support departmental operations and planning.
• Uses and updates information in institutional systems such as Omnivox, CLARA, Contact, and other administrative platforms.
• Contributes to the coordination of projects, initiatives, events, schedules, action plans, and organizational follow-up of the department.
• Contributes to budget tracking, purchasing processes, invoices, expense reports, contracts, supplier relationships, and financial monitoring.
• Supports the administration of Student Services programs, including the Food Security Initiative, by maintaining participant records, processing orders, monitoring inventory, and preparing statistical reports.
• Coordinates the work of support staff involved in program or technical operations for which they are responsible and initiates their work.
• Participates in the coordination of logistics for orientation sessions, convocation ceremonies, award ceremonies, workshops, and other Student Services activities and events.
• Participates in the development of administrative procedures, models, tracking tools, workflows, and continuous improvement initiatives to strengthen departmental efficiency.
• Serves as the central administrative liaison between the Director, managers, staff, students, teachers, external partners, and service providers.

MINIMUM QUALIFICATIONS REQUIRED

Holds a college diploma in Administration, Finance, or Accounting, or a diploma or certificate of studies whose equivalence is recognized by the competent authority.

A perfect mastery of English (spoken, written, and comprehension) as well as an intermediate level in French (spoken and comprehension) are required.

OTHER QUALIFICATIONS

• Must possess excellent communication, organization, and interpersonal skills.
• Must possess excellent analytical and problem-solving skills.
• Must be quick, dynamic, creative, and detail-oriented.
• Must be able to work independently with minimal supervision and work well in a team.
• Must be resourceful and able to exercise judgment.
• Must be able to work effectively within deadlines and produce accurate results.
• Must demonstrate flexibility and have a high capacity for adaptation.
• Must have excellent customer service skills.
• Must have a strong work ethic and demonstrate discretion.
• Experience with Microsoft Office Suite software (Outlook, Word, Excel, etc.) is required.

Interested persons are invited to submit their curriculum vitae and cover letter online by visiting the college's career page at http://www.cegep-heritage.qc.ca/manitou/.

Click on "Apply" above. You will be able to create your account and upload your CV and cover letter.

Please note that only online applications will be considered and only selected candidates will be contacted.

Candidates will be required to undergo selection tests.

POSTING DATES: From 2026-09-29 00:00 to 2026-10-18 23:59

Heritage College Cégep subscribes to employment equity for persons targeted by the law and encourages women, Indigenous people, visible and ethnic minorities as well as people with a disability to apply.