Product Support Engineer - Energy (

Product Support Engineer - Energy (Product Support Specialist - Energy)

Product support engineer - Energy

Main responsibilities of the position:

Coordinate the technical aspects of tenders: review quotes, product selection and compliance, establishing costs and product lead times, obtaining technical approvals from the R&E team, etc. to ensure fast, accurate and complete proposalsDevelop constraint diagrams for new product possibilitiesProvide technical support to customers, the sales and marketing team, and the customer service team.Create customer and quote bills of materials based on designs approved by R&ESupport manufacturing and quality teams

Reports to: Technical Support Manager

Primary work location: Montreal (Quebec)

Travel requirement: Occasional

Duties and responsibilities:

Coordinate the technical aspects of tenders: review specifications, product selection and compliance, establishing product costs and lead times, obtaining technical approvals from the R&E team, etc.Prepare constraint maps for projects in collaboration with sales and marketingMonitor the progress of new product development programs and actively participate in preliminary design reviews. Suggest changes as needed to meet business specification objectives. Provide technical support to customers, the sales network and customer service. Provide on-site support and customer training for communication and energy products, including support at trade shows.Evaluate competing products, perform benchmarks on technical and application specifications, and make recommendations. Coordinate the procurement and assembly of demonstration equipment. Collaborate on evaluations and engineering designs with the research and engineering (R&E) team in Montreal.Create customer drawings or quotes based on drawings approved by R&E. Develop conceptual models and proposals based on requests from sales and marketing. Perform review and interpretation of customer specifications and industry standards regarding product design and validation (e.g., ASTM, CSA, IEEE, etc.)Support shop floor document management (Epicor entries, work orders, bills of materials, etc.)Participate in product quality reviews and perform technical analyses as needed. Support manufacturing teams through process reviews, continuous improvement and tooling design. Attend technical meetings, conferences and specialized courses relevant to the area of responsibility. Professionally represent PLP Canada in all interactions with customers and others.

Position requirements:

Excellent interpersonal skillsExcellent communication skillsStrong collaboration and teamwork skillsExcellent attention to detailAble to work accurately and efficiently under tight deadlinesSpoken languages: French / English bilingual Written languages: French / English bilingual

Experience / Education / Skill set:

Engineering degree (mechanical preferred)

Experience in the electrical utility market (transmission, distribution and substation preferred)MS Office applications (Word, Excel, etc.)Understanding of manufacturing processes and documentation such as work orders, bills of materials, etc.

Work schedule:

Permanent full-time positionWork schedule of 40 hours per week. Due to the nature of the position, there may be deviations from this schedule depending on the needs of the business.

Overview

PLP protects the world's most critical connections by creating a stronger, more reliable network.

PLP's critical infrastructure solutions serve a wide range of customers, including:

• Electrical utilities
• Telecommunications network operators
• Cable and broadband service providers
• Construction contractors
• Agricultural businesses
• Corporate companies and networks
• Government agencies
• Educational institutions

PLP has been manufacturing in Canada since 1985. Our two ISO 9001 certified facilities enable the company to respond quickly and accurately to the needs of Canadian customers.

With locations in more than 20 countries, PLP and its Canadian subsidiary PLP Canada operate as a united global company, offering high-quality products and unmatched service to its customers in Canada.

An unwavering commitment to quality is not just a goal at PLP, it is the guiding principle of everything we do. You can be assured that the reliability of our products and the dedication of our employees are what make PLP " the connection you can count on ".

Compensation details: 0 Yearly Salary

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