Customer Client Summer

Position: Client Service Agent L'Air en Fête Summer

Join L'Air en Fête as a customer service agent, as part of a rewarding summer mission in Quebec. Focus on customer service with professionalism and efficiency.

This role will allow you to be the link between families and our camps, guiding them through programs and the registration process. With varied responsibilities ranging from file management to mediation in delicate situations, you will be able to highlight your communication and organization skills. You will become a key element of the summer operation, contributing to the well-being of parents and children.

Key Responsibilities

• Inform about activities, schedules and rates
• Effectively manage files with Qidigo
• Provide support during stressful periods
• Handle conflicts in a respectful manner
• Coordinate absences with the camps

Requirements

• Excellent communication skills
• Sense of organization and attention to detail
• Ability to manage multiple files at the same time
• Computer skills required
• Empathy and calmness in delicate situations

Become a key player in the customer experience at L'Air en Fête.