Regular Full-time Administrative Technician

Heritage College is located in Gatineau, Quebec, next to Gatineau Park in the National Capital Region. It is the only public, free, and English-language college in the region, offering innovative and personalized instruction in career, pre-university, and continuing education programs in its modern and state-of-the-art facilities. Heritage College is a vibrant multicultural institution with dedicated staff serving over 1,000 students. It offers educational programs that foster extraordinary interaction between students and teachers, student leadership and entrepreneurship, intercultural dialogue and engagement, as well as high-quality sports activities.

CONTEST NUMBER

C26-27-SS-06

POSITION

Administrative Technician (Full-time regular)

DEPARTMENT

Student Services

IMMEDIATE SUPERVISOR

Director of Student Services

PREDOMINANT ACTIVITIES

New full-time position

TYPE OF HIRE

Full-time regular

WORK SCHEDULE

35 hours per week

from Monday to Friday from 8:30 a.m. to 4:30 p.m.

WORK LOCATION

325, boul. de la Cité-des-Jeunes, Gatineau (Quebec) J8Y 6T3

SALARY SCALE

$27.78 - $37.08

JOB SUMMARY

The Administrative Technician in Student Services provides advanced administrative, technical, and operational support to the Director of Student Services and the department.

The incumbent will assist in coordinating administrative operations, manage the department's systems and files, support projects and events, prepare reports and documents, monitor budgets and purchasing activities, and ensure the efficient organization of departmental processes and communications. The incumbent serves as a key resource for administrative planning, data management, report production, record-keeping, and operational follow-up, while supporting the implementation of Student Services initiatives and strategic priorities.

RESPONSIBILITIES

Typical responsibilities that the incumbent is expected to assume include:

• Coordinates the director's schedule, meetings, communications, priorities, and administrative follow-up.
• Prepares agendas, presentations, reports, briefing notes, correspondence, and other administrative documents.
• Performs complex administrative tasks and provides technical support for writing, syntax, and presentation of documents.
• Maintains the department's files, filing systems, databases, forms, contracts, and confidential information.
• Generates, compiles, verifies, and analyzes administrative reports and data to support departmental operations and planning.
• Uses and maintains information within institutional systems such as Omnivox, CLARA, Contact, and other administrative platforms.
• Assists in coordinating departmental projects, initiatives, events, deadlines, action plans, and organizational follow-up.
• Assists with monitoring budgets, purchasing processes, invoices, expense reports, contracts, vendor relations, and financial tracking.
• Supports the administration of Student Services programs, including the Food Security Initiative, by maintaining participant records, processing orders, tracking inventory, and preparing statistical reports.
• May be called upon to coordinate the work of support staff involved in operations or technical programs for which they are responsible and to train them.
• Assists with coordinating logistics for orientations, convocations, award ceremonies, workshops, and other Student Services activities and events.
• Participates in the development of administrative procedures, templates, tracking tools, workflows, and continuous improvement initiatives to improve departmental efficiency.
• Acts as the central administrative link between the director, managers, staff, students, professors, external partners, and service providers.
• Assists with audits, government reports, data imports/exports, document verification, compliance requirements, and special projects as needed.
• May be called upon to act as a backup for certain tasks or service functions.
• Performs other related tasks.

MINIMUM QUALIFICATIONS REQUIRED

• College diploma in administration, finance, or accounting, or a diploma or certificate of studies whose equivalence is recognized by the competent authority.
• Mastery of English (spoken, written, and comprehension), and an intermediate level of French (spoken and comprehension) are required.

SUPPLEMENTARY QUALIFICATIONS

• Must possess excellent communication, organization, and interpersonal skills.
• Must have excellent analytical and problem-solving skills.
• Must be diligent, dynamic, creative, and detail-oriented.
• Must be able to work independently with minimal supervision and have the ability to work as a team.
• Must be resourceful and able to exercise good judgment.
• Must be able to work effectively with regard to deadlines and produce accurate results.
• Must be flexible and able to adapt quickly to different situations.
• Must have excellent customer service skills.
• Must have a strong work ethic and exercise discretion.
• Must have experience with the Microsoft Office suite (outlook, word, excel, etc.).

Interested candidates must submit their resume, as well as appropriate documents ONLINE on our college website at the career page at http://www.cegep-heritage.qc.ca/manitou/.

Please note that only online applications will be considered.

Only candidates selected for an interview will be contacted.

Candidates will be required to undergo selection tests.

POSTING DATES

From 2026-09-29 00:00 to 2026-10-18 23:59

Cégep Heritage College is an equal opportunities employer and encourages applications from women, Indigenous peoples, members of visible and ethnic minorities, and persons with disabilities.