Claims Expert - Road (Home) - Estrie

Our teams are at the heart of everything we do. Together, we help people, businesses and society move forward in good times and be resilient in difficult times.

Our promise to employees is what Intact promises you in return for your commitment to living our values, giving your best, being open to change and investing in your career. We promise to support you and offer development opportunities and performance-based financial benefits in a workplace where you can shape the future, succeed as a team and grow with us.

Compensation at Intact is more than just pay.

• Flexible work arrangements and a hybrid work model

• Opportunity to purchase up to five additional vacation days per year

• Other benefits to support your mental and physical well-being, including virtual healthcare, a wellness spending account, and more.

• ESPP and other savings opportunities: up to 12 % of salary, or even more (ask about the possibility of lifetime guaranteed retirement income)

Salary range (without limitation):

80,700 - 98,700

Annual bonus target, based on base salary, with potential payout of up to double the target (depending on individual employee performance and the company's financial results)

10%

To honour our promise to succeed as a team, we share the fruits of our success with our employees through an annual bonus program and an employee share purchase plan (ESPP), under which Intact contributes an amount equal to 50% of the net shares purchased by the employee.

Our pension plans are flexible and provide long-term security for our employees after their careers. We are one of the few companies that still offers a defined benefit pension plan that provides lifetime guaranteed retirement income.

The salary of the person selected for this position will be determined based on a set of factors, including: professional experience, skills, anticipated contribution to the role, internal equity, etc. The salary range presented above is for a 35-hour work week and could apply to most candidate profiles, but we encourage candidates falling outside this salary range to apply.

About the position

We are looking for property claims experts to join our road department.

Is your career development important to you, and do you have a thirst for learning and developing skills?

As a road claims expert, you will play a central role in our core mission: helping people. You will be part of a passionate and diverse team of claims experts, dedicated to helping clients get back on track after a claim.

Your empathy and exceptional skills will be valuable assets for our team. We will offer you stimulating opportunities to investigate and manage complex claims in personal and commercial insurance.

What you will do

• Assess and analyze the information gathered, insurance wording and damages to determine what is covered in each situation.

• Assess the potential civil liability of the insured and third parties by consulting experts.

• Negotiate with clients, claimants, lawyers and insurers to settle claims, within the limits of your authority.

• Handle field tasks on behalf of internal claims experts.

• When needed, actively contribute to claims and work management when volume is high.

• Collaborate effectively with various teams, including appraisal, underwriting and legal services.

• Ensure effective cost management.

• Keep up with current trends in insurance products and appraisal and investigation techniques and services.

What you will bring

• Hold a valid AMF licence. (5A)

• Have at least 3 years of experience as an auto claims adjuster, with particular expertise in water or fire damage claims, as well as commercial .

• Demonstrate a passion for customer service and possess strong written and verbal communication skills.

• Be self-directed and goal-oriented, able to work in a fast-changing environment.

• Strong aptitude for technology with excellent computer skills.

• Strong problem-solving and troubleshooting skills.

• Hold a valid driver's licence and a good driving record.

• Be able to travel at short notice.

• Have a good knowledge of insurance products.

• Bilingualism (French / English) - Need to process claims from English-speaking clients on a regular basis.

For auto claims adjuster positions, some of the available territories include:

• Montréal

• South Shore of Montréal

• Montérégie

• Lanaudière

• Bas St-Laurent/Gaspésie

• Gatineau

Home Claims Adjuster - Auto - Compensation - Claims - Adjusters - AMF - Telework

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This is a new role within our growing team. This role is a new member of our growing team.

Equal Employment Opportunity

Respect is one of Intact's values. For us, this means seeing diversity as a strength. We strive to offer an accessible workplace where everyone feels valued, included and encouraged to share their unique perspective.

We encourage applications from members of equity-deserving groups, including women, Indigenous peoples, persons with disabilities, Black persons and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, gather and travel on a territory originally inhabited by First Nations, Métis and Inuit peoples, now called Canada. This history spans several centuries and continues to evolve today.

We have put in place policies that aim to ensure persons with disabilities have equal access and participation, including through workplace accommodations. A copy of these policies is available upon request.

If we can make the recruitment process more accessible for you, don't hesitate to let us know when we offer you an employment opportunity. We will work with you to meet your needs.

Visit this page to learn more about our recruitment process and your candidate journey.

If you already work for Intact or belairdirect, please apply for this position on our internal career site.

Please note that Intact does not offer sponsorship or support regarding immigration processes, including but not limited to closed work permits tied to the company. Candidates must be eligible to work in Canada as of their anticipated start date and throughout the entire period of their employment. Furthermore, they remain solely responsible for maintaining their eligibility to work.