Technical Advisor, Specialized Lines Compensation (FinPro+)

Our teams are at the heart of everything we do. Together, we help people, businesses and society move forward in good times and be resilient in difficult times.

Our promise to employees is what Intact offers you in return for your commitment to living our values, giving your best, being open to change, and investing in your career. We promise to support you and offer development opportunities and performance-based financial rewards in a workplace where you can shape the future, succeed as a team, and grow with us.

Compensation at Intact is more than a paycheque.

• Flexible work arrangements and a hybrid work model

• Option to purchase up to five additional vacation days per year

• Other benefits to support your mental and physical well-being, including virtual healthcare, a wellness spending account, and more.

• ESPP and other savings options: up to 12% of salary, or even more (ask about the possibility of a lifetime guaranteed retirement income)

Salary range (not limited to):

118,700 - 145,100

Target annual bonus, based on base salary, with a potential payout of up to double the target (depending on individual employee performance and the company's financial results)

15%

To honour our promise to succeed as a team, we share the fruits of our success with our employees through an annual bonus program and an employee share purchase plan (ESPP), under which Intact contributes an amount equal to 50% of the net shares purchased by the employee.

Our pension plans are flexible and provide long-term security for our employees after their careers. We are one of the few companies that still offers a defined benefit pension plan that guarantees lifetime retirement income.

The salary of the person selected for this position will be determined based on a set of factors, including: professional experience, skills, anticipated contribution to the position, internal equity, etc. The salary range presented above is for a 35-hour work week and could apply to the majority of different candidate profiles, but we encourage candidates whose profiles fall outside this salary range to apply.

About the position

We are looking for a Technical Advisor, Specialty Lines Claims (FinPro+) who will play an essential role in supporting our growth in specialty insurance.

Reporting to the Specialized Lines Claims team, as Technical Advisor, Specialized Lines Claims (FinPro+) (Quebec), you will act as a claims expert, assisting the client with professional liability (E&O) and directors and officers liability (D&O) claims, as well as financial crime and cyber risks. You will analyze the admissibility of the claim, conduct investigations to determine the potential liability of the insured and/or third parties, assess the damages claimed, and negotiate a settlement where appropriate, while ensuring at every stage that the insured receives exceptional client service.

Working alongside our lawyers, you will handle contentious files, develop strategies and consider alternative dispute resolution methods for these files.

Workplace: Montreal (2020 boul. Robert-Bourassa), Laval (600 rue Lucien-Paiement), St-Hyacinthe (2450 rue Girouard O) or Quebec City (5700 boul. des Galeries).

What you will do

• Listen to the client, clearly explain the process the claim will follow, answer their questions and deliver service that exceeds their expectations.

• Analyze the client's insurance coverages and clearly explain which protections apply to the claim submitted.

• Assess the potential liability of the insured and/or third parties, supporting your reasoning with relevant and well-documented investigation findings.

• Assess the reasonableness and admissibility of the damages claimed against the insured.

• Communicate effectively with the client to keep them informed of developments.

• Properly annotate and document your file in compliance with company standards and guidelines.

• Negotiate claims effectively, where appropriate.

• Ensure sound management of fees and external costs.

• Actively collaborate with various departments such as underwriting, distribution, litigation, as well as with brokers.

• Respond to catastrophes when they occur.

• Attend alternative dispute resolution conferences and trials.

• Keep your knowledge up to date and contribute to the development of colleagues.

Desired profile

• Client-focused.

• Communicate effectively and simplify the file process.

• Strong analytical and synthesis skills.

• Intellectual curiosity.

• Ability to plan, organize and develop a strategy.

• Adaptability.

• Negotiation skills.

What you bring

• College diploma (DEC) and/or equivalent or relevant training.

• DEC in insurance / Bachelor's degree in law (an asset).

• Valid 5A licence from the AMF.

• 5 to 7 years of experience as an E&O and D&O claims expert, or equivalent experience.

• Bilingualism (French / English) - Required to handle claims from an English-speaking clientele on a regular basis.

Equal Employment Opportunity

Respect is one of Intact's values. For us, this means seeing diversity as a strength. We make sure to offer an accessible workplace where everyone feels valued, included and encouraged to share their unique perspective.

We encourage applications from people belonging to equity-deserving groups, including women, Indigenous Peoples, persons with disabilities, Black people and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, gather and travel on a territory originally inhabited by First Nations, Métis and Inuit peoples, now called Canada. This history spans many centuries and continues to evolve today.

We have put in place policies that aim to ensure persons with disabilities have equal access and participation, including through workplace accommodations. A copy of these policies is available upon request.

If we can make the recruitment process more accessible for you, don't hesitate to tell us when we present you with a job opportunity. We will work with you to meet your needs.

Visit this page to learn more about our recruitment process and your candidate journey.

If you already work for Intact or belairdirect, please apply for this position on our internal career site.

Please note that Intact does not offer sponsorship or support regarding immigration processes, including, but not limited to, closed work permits linked to the company. Candidates must be eligible to work in Canada as of their expected start date and throughout the entire period of their employment. Furthermore, they remain solely responsible for maintaining their eligibility to work.