Hardware and Tools Sales Advisor

At RONA, our employees pursue their passion every day. Our teams are driven by a commitment to helping our customers turn their projects into reality, and are dedicated to making a difference in the communities where we operate.

We operate or serve corporate and affiliated stores. Thanks to a unique offering of products and services and complementary formats ranging from neighbourhood hardware stores to large-format stores, our banners RONA+, RONA and Dick’s Lumber are equipped to meet all the needs of do-it-yourself renovation enthusiasts and construction professionals.

You have the talent? We have the tools! At our company, your work and ideas help build a thriving organization. Your voice will always be heard and valued. You will find career opportunities that match your ambitions and will be able to further develop the unique set of skills that makes you who you are.

If you want to do what you love, we could form the perfect team.

By working within the large RONA family, you will benefit from many advantages, such as:

• An inclusive and safe work environment
• A focus on work-life balance
• Exclusive discounts for employees
• Employee benefits: insurance (certain conditions apply), annual salary review, etc.
• Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Opportunities for advancement within the company
• An employer committed to its community
• Teamwork and continuing education
• A comprehensive training program for all new hires
• A study encouragement program
• And much more!

Become the expert our customers need to make their projects a reality! Thanks to your expertise and passion, you will turn every interaction into a memorable experience, while developing your skills in a dynamic environment.

Your role

• Welcome customers warmly and provide excellent customer service
• Assess customer needs and provide informed, specialized product advice
• Present and demonstrate merchandise by emphasizing its positive features, and suggest complementary products
• Support the merchandising of your department (displays, presentation, labelling and signage of merchandise)
• Keep up to date on new products and their technical applications
• Contribute to achieving sales targets
• Stay informed about promotions and flyers
• Work in accordance with store policies and procedures on health and safety and loss prevention
• Perform all other related tasks ensuring the smooth operation of the store

Skills sought

• Experience in a similar position
• Excellent customer service skills
• An analytical mind

If you are selected for an interview, please let our in-store team know of any accommodation needs you may have during the interview process. We will do our best to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We consider the job application of all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, national origin, age, disability or any other protected status.