Digital Content Creator and Community Manager

Reporting to the mayor's office management, the incumbent contributes to the implementation of digital communications and to the animation of the mayor's social media platforms. They are responsible for creating engaging content, the day-to-day management of online communities, and monitoring digital conversations in order to maintain a close connection with citizens.

Beyond content production, they act as a force for proposals within the office. They contribute to identifying communication opportunities across the various digital platforms, to planning initiatives, and to developing innovative ideas that help achieve the objectives of outreach, mobilization and informing the population.

In a dynamic and media-driven environment, they work in close collaboration with the office team to highlight municipal priorities, initiatives and achievements.

Main responsibilities

Planning and content development

• Develop and maintain a short- and medium-term content plan based on priorities, current events and emerging issues.
• Proactively identify communication opportunities to promote initiatives, achievements and priorities.
• Propose innovative concepts, campaigns, content and initiatives aimed at increasing citizen engagement and the visibility of messages.
• Act as an advisor to the office team by formulating strategic recommendations tailored to the objectives pursued.
• Ensure constant monitoring of trends, best practices and issues to inform the office's thinking.
• Contribute to planning announcements, events, consultations and public initiatives by proposing promotion strategies.

Content creation

• Write and publish content for the various digital platforms (Facebook, Instagram, LinkedIn, BlueSky and others).
• Produce texts adapted to different audiences and digital formats.
• Design visual content (images, carousels, stories, short videos).
• Take part in covering events and activities in the field.
• Ensure compliance with the brand image and consistency of communications.

Social media and community management

• Maintain an active presence on social networks.
• Monitor comments, messages and interactions.
• Follow up on citizen requests received through digital platforms and forward them to the relevant parties.
• Foster respectful and constructive exchanges with citizens.
• Monitor trends, issues and online conversations.

Communications support

• Collaborate on preparing campaigns, announcements and communication initiatives.
• Take part in writing various content: newsletters, press releases, speeches and information documents.
• Contribute to preparing media and public activities.
• Support the team in disseminating messages and priorities.

Analysis and optimization

• Produce performance reports for digital platforms.
• Analyze engagement statistics and propose improvements.
• Identify best practices and opportunities to optimize the reach of content.

Desired Profile

• Initiative, creativity and autonomy.
• Training in communications, digital marketing, public relations, journalism or a related field.
• Experience in social media management and content creation.
• Relevant professional experience within a non-profit organization, a political organization, a consumer brand or a brand-oriented agency.
• Excellent writing skills in French.
• Good knowledge of major digital platforms and content creation tools.
• Knowledge of graphic design and video editing software (Canva, Adobe Premiere Pro or equivalents).
• Political judgment and an excellent understanding of the dynamics specific to a municipal and public environment.

Key Skills

• Excellent written communication.
• Creativity and visual sense.
• Organizational skills.
• Ability to manage multiple priorities simultaneously.
• Responsiveness and adaptability.
• Team spirit.
• Professional judgment and discretion.
• Commitment to serving citizens.

Special Conditions

• Flexible schedule occasionally including evenings and weekends.
• Required presence at certain events and public activities.
• Dynamic and constantly evolving work environment.