Digital Content Creator and Community Manager

Job Summary

Reporting to the mayor's office management, the person holding this position contributes to the implementation of digital communications and the animation of the mayor's social media platforms. They ensure the creation of engaging content, daily management of online communities, and monitoring of digital conversations in order to maintain a close link with citizens.

Beyond content production, they act as a proposal force within the office. They contribute to identifying communication opportunities on various digital platforms, planning initiatives, and developing innovative ideas to achieve the objectives of radiance, mobilization, and population information.

In a dynamic and media-driven environment, they work closely with the office team to highlight municipal priorities, initiatives, and achievements.

Main Responsibilities

Content Planning and Development

• Develop and maintain a short- and medium-term content plan based on priorities, current events, and emerging issues.
• Proactively identify communication opportunities to showcase initiatives, achievements, and priorities.
• Propose innovative concepts, campaigns, content, and initiatives to increase citizen engagement and message visibility.
• Exercise an advisory role with the office team by formulating strategic recommendations tailored to the objectives.
• Ensure constant monitoring of trends, best practices, and issues to fuel the office's reflection.
• Contribute to planning announcements, events, consultations, and public initiatives by proposing highlighting strategies.

Content Creation

• Write and publish content for various digital platforms (Facebook, Instagram, LinkedIn, BlueSky, and others).
• Produce texts adapted to different audiences and digital formats.
• Design visual content (images, carousels, stories, short videos).
• Participate in covering events and activities in the field.
• Ensure respect for the brand image and consistency of communications.
• Social Media and Community Management
• Ensure an active presence on social networks.
• Monitor comments, messages, and interactions.
• Follow up on citizen requests received through digital platforms and forward them to the relevant stakeholders.
• Encourage respectful and constructive exchanges with citizens.
• Monitor trends, issues, and online conversations.

Communication Support

• Collaborate on preparing campaigns, announcements, and communication initiatives.
• Participate in writing various content: newsletters, press releases, speeches, and information documents.
• Contribute to preparing media and public activities.
• Support the team in disseminating messages and priorities.

Analysis and Optimization

• Produce performance reports for digital platforms.
• Analyze engagement statistics and propose improvements.
• Identify best practices and opportunities to optimize content reach.

Profile sought

• Sense of initiative, creativity, and autonomy.
• Education in communications, digital marketing, public relations, journalism, or related field.
• Experience in social media management and content creation.
• Relevant professional experience within a non-profit organization, a political organization, a public brand, or a brand-oriented agency.
• Excellent writing skills in French.
• Good knowledge of major digital platforms and content creation tools.
• Knowledge of graphic design software and video editing (Canva, Adobe Premiere Pro or equivalents).
• Possess a sense of political judgment and excellent understanding of the dynamics specific to a municipal and public environment.

Key skills

• Excellent written communication.
• Creativity and visual sense.
• Sense of organization.
• Ability to manage multiple priorities simultaneously.
• Reactivity and adaptability.
• Team spirit.
• Professional judgment and discretion.
• Focus on citizen service.

Special conditions

• Variable schedule including occasional evenings and weekends.
• Required presence at certain public events and activities.
• Dynamically evolving work environment.